Privacy Policy

Overview

This Privacy Policy explains how im-phone.com, operated on behalf of Al Jawwal Al-Fuwri Company, collects, uses, and protects your personal information when you use our websites, apps, and related services. By using our services, you consent to this Policy.

Who We Are

im-phone.com is a platform for smartphones and accessories, provided under Al Jawwal Al-Fuwri Company. Our headquarters are located in the Kingdom of Saudi Arabia, and we serve customers internationally.

Scope

This Policy covers our website, mobile applications, contact forms, support center, and marketing communications. It does not cover third-party apps or services linked from ours.

Data We Collect

• Personal details: name, email, phone, and address.
• Order and billing details: items purchased, invoices, and delivery addresses.
• Usage data: IP address, device type, app version, pages visited.
• Communications: messages sent via forms, email, or chat support.
• Marketing preferences: newsletter sign-ups, push notification tokens.

How We Use Your Data

We use your data to provide services, process orders, improve performance, prevent fraud, send notifications, and comply with legal obligations. Marketing messages are sent only where legally permitted, and you can opt out at any time.

Legal Bases

We process your data based on: contractual necessity, legitimate interests, consent (for marketing or permissions), and compliance with law.

Sharing & Disclosure

We share your data only with trusted partners such as payment processors, logistics companies, hosting providers, and analytics tools. We do not sell your personal information.

Cookies & Tracking

We use cookies and similar technologies to improve functionality, measure performance, and personalize your experience. You may disable cookies in your browser, but some features may not work correctly.

Marketing & Ads

With your consent, we may send promotional emails, push notifications, or run ad campaigns. You can opt out anytime via unsubscribe links or device settings.

Retention

We keep your data only as long as necessary for business, legal, or compliance purposes. When no longer needed, data is securely deleted or anonymized.

Security

We implement industry-standard measures such as encryption, firewalls, and access controls to protect your data. However, no system is completely secure.

Your Rights

Depending on your region (GDPR, CCPA, etc.), you may have rights to access, correct, delete, or port your data. You can also object to certain uses or withdraw consent at any time by contacting us.

Children

Our services are not directed at children under the minimum age required by local law. We do not knowingly collect children’s data. If you believe a child has provided data, please contact us for deletion.

Changes

We may update this Privacy Policy periodically. Changes will be posted here with a new “Last Updated” date. Continued use of our services means you accept the updated Policy.

Contact

For questions or requests regarding this Policy, please contact: